DFDenialFix Desk

RARC remark code guide

BCBS RARC N567 — Not covered when considered preventive

What RARC N567 means with BCBS denials, common paired CARCs, evidence checklist, and provider next steps.

Fast answer: The service is not covered when considered preventive.

How to use RARC N567

RARC N567 should be read with the CARC and group code on the same claim or service line. For BCBS denials, the remark often tells you whether the next move is a corrected claim, attachment response, COB update, authorization proof, or appeal packet.

Common paired CARCs

CO-49CO-96

Recommended workflow

  1. Read the benefit reason in the EOB or denial letter and identify the plan benefit involved.
  2. Verify coverage, exclusions, product type, network rules, diagnosis requirements, and medical policy.
  3. Check whether the claim should go to a different benefit administrator or local Blue plan workflow.
  4. Appeal with plan language and records when coverage exists; otherwise confirm patient billing rules before collecting.
  5. Use clear patient-communication notes when the line is a true member responsibility.

Evidence checklist

  • Benefit verification
  • Plan or policy excerpt
  • Medical records
  • Coding rationale
  • Referral/auth records if applicable
  • Patient notice/waiver if applicable

FAQ

What does RARC N567 mean?

The service is not covered when considered preventive.

Is N567 enough to appeal a BCBS denial?

No. Pair the RARC with the CARC, group code, EOB text, claim line, and plan rule. The RARC explains the missing detail or context; the CARC explains the adjustment reason.

What should I attach for N567?

Start with Benefit verification, Plan or policy excerpt, Medical records, Coding rationale. Add only the records that answer the specific remark code and denial reason.